Monday

How to contact Amazon Customer Service

We get dozens of emails each week asking if we know the toll free 1-800 phone for Amazon and for FBA (the Amazon warehouse, otherwise known as fulfillment by Amazon). The bad news is, there is no phone number for FBA. Sellers are out of luck - the only way to contact them is to start a support ticket.

The good news is, if you're an Amazon customer, you can contact Amazon 3 ways - by email, by "click to call" (log into "My Account" and find the link), or by calling this toll free number (a 1-866 number, not a 1-800 number, but it's still free):

1-866-216-1072 (US only)
1-206-266-2992 (international customers)

Good luck!

24 comments:

Anonymous said...

Thanks! I called the customer number you have, and said I was a seller and got transferred right over! :)

Glenna said...

A million thanks for posting this Amazon 1-800 number!

I've been looking all over for their toll free number. They must keep it somewhat secret.

Just For YOu said...

Thanks for providing contact number thank you very much

Amazon Stealth said...

Wonderful blog & good post.Its really very good info.. I am waiting for more good post from you. Keep Blogging!
Amazon Feedback Service

Anonymous said...

This phone number was a life saver! Thanks for posting!

Anonymous said...

FBA drivers in Miami MIA5 are not delivering to the address on the package but are instead leaving the package in the mailbox. The post office is taking the packages and charging the Amazon customer postage to get it back. I was informed after paying 6.80 for a prime package, this practice was increasing, was illegal, and causing friction between Amazon and the USPS. I was also informed if postage wasn't paid, the package would not be sent back to Amazon but put in the 'dead letter' section thereby costing the company not to mention irritating the Amazon customer. I'd certainly think twice about using Amazons delivery service over a dependable option.

AudieDewey said...

Velocityship is great, costumer support is awesome. Easy to set up. velocityship, our account rep, has been same day in response and has provided solutions for all our issues. Velocityship feels like they are part of your own team.

UK Customer Service said...

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Anonymous said...

I cannot understand why a carrier that can read would bring a package to an address with an apartment number and a telephone number on the label and not ring the bell or call the telephone number yet leave the package in the lobby and designate the package, DELIVERED.
THIS PROCESS, OR LACK OF PROCESS IS UNACCEPTABLE.

JimenaCanavesi said...

Any and every time I have had a question, the velocityship support line staff has been able to talk me through a quick and painless solution. They are pleasant, professional and ALWAYS available. This is certainly the best customer service I have ever experienced.

outsource Customer Service said...

Without the customers, no business can survive. You should make customers happy even when you can’t provide them everything they need, which is why we consider customer service outsourcing for any business.

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