Is Amazon deleting posts from the FBA discussion board?

We've been trying to find past posts & past comments on the FBA discussion board, but we can't find them!

Is Amazon deleting the more "sensitive" and critical posts from the FBA thread? The FBA thread is already pretty bad, riddled with complaints of all sorts...

FBA mixing up sellers inventories - you get the bad feedback & fallout from customer

We've seen this happen many times - once on our account, many times with other sellers.

FBA will put an item under your merchant sku, sell the item, then realize their mistake and cancel the order. Guess who gets the fallout (and negative comment) from the buyer? Of course! The seller always gets the negative feedback:

Click here to read the full thread, of yet another example of this

PS - We had an earlier thread about a seller who's account was suspended due to excessive negative feedback from FBA.

Inventory marked as "unsellable"

What happens if an item gets damaged in transit, on its way to the FBA warehouse?

Logic would dictate that FBA would notify you, and you could initiate an insurance claim through UPS or FedEx. WRONG!

Instead, they set the item aside and don't tell you why (meanwhile, you are paying storage fees). Keep in mind, there are a million reasons they might set an item aside - it's totally your guess until you email and ask. Then it might take days (or weeks) to get an answer.

If you discover an item has been damaged in transit, you can request to have the item shipped back to you at your expense (usual cost is about $3 per item per book, $5 per item for non-media), then it's completely up to you to file an insurance claim.

And, if you used FBA's preferred shipping method to send in your items (the FBA UPS account), you're out of luck. They will NOT help you file a claim.

(click to enlarge)