Friday

FBA nickel & dimes sellers - fulfillment fees charged in pounds, not ounces

We've seen this several times, where an Amazon listing would mistakenly list a book as 14 pounds, not 14 ounces. Well, guess what ... that means you pay 10x additional storage fees, and 10x additional fulfillment fees.

Does that mean you have to look up each item's weight & dimensions on Amazon.com? YES!

Does this mean I could actually lose money selling a book? YES!

See the chart for cost comparisons. Keep in mind, while this happens a lot, the more common error is one that is off by several ounces, not several pounds ... an error that you would probably never notice.

Also keep in mind, it does not take an error like this to lose money on an FBA transaction. Sellers lose money all the time - by being forced to lower prices, by having an item sit in storage too long, on returned merchandise, by FBA restocking fees, etc:

Sunday

Is Amazon deleting posts from the FBA discussion board?


We've been trying to find past posts & past comments on the FBA discussion board, but we can't find them!

Is Amazon deleting the more "sensitive" and critical posts from the FBA thread? The FBA thread is already pretty bad, riddled with complaints of all sorts...

Wednesday

FBA mixing up sellers inventories - you get the bad feedback & fallout from customer

We've seen this happen many times - once on our account, many times with other sellers.

FBA will put an item under your merchant sku, sell the item, then realize their mistake and cancel the order. Guess who gets the fallout (and negative comment) from the buyer? Of course! The seller always gets the negative feedback:

Click here to read the full thread, of yet another example of this

PS - We had an earlier thread about a seller who's account was suspended due to excessive negative feedback from FBA.